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Terms & Conditions



This website is operated by Ceracell Beekeeping Supplies (NZ) limited (CERACELL). Throughout the site, the terms “we”, “us” and “our” refer to CERACELL. CERACELL provides this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. Prices for our products are subject to change without prior notice.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. Any listing or display of any product or service on our website as available for sale is not an offer but in contract law an invitation to treat.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any listing of any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.



1.1 “Ceracell” shall mean Ceracell Beekeeping Supplies Limited, or any agents or employees thereof.
1.2 “Client” shall mean the Client, any person acting on behalf of and with the authority of the Client, or any person purchasing products and services from Ceracell.
1.3 “Products” shall mean:
  1.3.1 all Products of the general description specified on the front of this agreement and supplied by Ceracell to the Client; and
  1.3.2 all Products supplied by Ceracell to the Client; and
  1.3.3 all inventory of the Client that is supplied by Ceracell; and
  1.3.4 all Products supplied by Ceracell and further identified in any invoice issued by Ceracell to the Client, which invoices are deemed to be incorporated into and form part of this agreement; and
  1.3.5 all Products that are marked as having been supplied by Ceracell or that are stored by the Client in a manner that enables them to be identified as having been supplied by Ceracell; and
  1.3.6 all of the Client’s present and after-acquired Products that Ceracell has performed work on or to or in which goods or materials supplied or financed by Ceracell have been attached or incorporated.
  1.3.7 The above descriptions may overlap but each is independent of and does not limit the others.
1.4 “Products” shall also mean all products, goods, services and advice provided by Ceracell to the Client and shall include without limitation the manufacture and supply of beeswax honeycomb foundation and all beekeeping equipment and associated products and services and all charges for labour, hire charges, insurance charges, or any fee or charge associated with the supply of Products by Ceracell to the Client.
1.5 “Price” shall mean the cost of the Products as agreed between Ceracell and the Client and includes all disbursements eg charges Ceracell pay to others on the Client's behalf subject to clause 4 of this contract.


2.1 Any instructions received by Ceracell from the Client for the supply of Products shall constitute a binding contract and acceptance of the terms and conditions contained herein.


3.1 The Client authorises Ceracell to collect, retain and use any information about the Client, for the purpose of assessing the Client’s credit worthiness, enforcing any rights under this contract, or marketing any Products provided by Ceracell to any other party.
3.2 The Client authorises Ceracell to disclose any information obtained to any person for the purposes set out in clause 3.1. 3.3 Where the Client is a natural person the authorities under clauses 3.1 and 3.2 are authorities or consents for the purposes of the Privacy Act 1993.


4.1 Where no price is stated in writing or agreed to orally the Products shall be deemed to be sold at the current amount as such Products are sold by Ceracell at the time of the contract.
4.2 The price may be increased by the amount of any reasonable increase in the cost of supply of the Products that is beyond the control of Ceracell between the date of the contract and delivery of the Products.


5.1 Payment for Products shall be made in full on or before the 20th day of the month following the date of the invoice (“the due date”), unless for cash sales and non account holders payment shall be made in full prior to despatch or as agreed by Ceracell.
5.2 Interest may be charged on any amount owing after the due date at the rate of 2.5% per month or part month.
5.3 Any expenses, disbursements and legal costs incurred by Ceracell in the enforcement of any rights contained in this contract shall be paid by the Client, including any reasonable solicitor’s fees or debt collection agency fees.
5.4 Receipt of a cheque, bill of exchange, or other negotiable instrument shall not constitute payment until such negotiable instrument is paid in full.


6.1 Where a quotation is given by Ceracell for Products:
  6.1.1 Unless otherwise agreed the quotation shall be valid for thirty (30) days from the date of issue; and
  6.1.2 The quotation shall be exclusive of goods and services tax unless specifically stated to the contrary;
  6.1.3 Ceracell reserve the right to alter the quotation because of circumstances beyond its control.
6.2 Where Products are required in addition to the quotation the Client agrees to pay for the additional cost of such Products.


7.1 The Products remain at Ceracell’s risk until delivery to the Client.
7.2 Delivery of Products shall be deemed complete when Ceracell gives possession of the Products directly to the Client or possession of the Products is given to a carrier, courier, or other bailee for purposes of transmission to the Client.
7.3 The time agreed for delivery shall not be an essential term of this.


8.1 Title in any Products supplied by Ceracell passes to the Client only when the Client has made payment in full for all Products provided by Ceracell and of all other sums due to Ceracell by the Client on any account whatsoever. Until all sums due to Ceracell by the Client have been paid in full, Ceracell has a security interest in all Products.
8.2 If the Products are attached, fixed, or incorporated into any property of the Client, by way of any manufacturing or assembly process by the Client or any third party, title in the Products shall remain with Ceracell until the Client has made payment for all Products, and where those Products are mixed with other property so as to be part of or a constituent of any new Products, title to these new Products shall deemed to be assigned to Ceracell as security for the full satisfaction by the Client of the full amount owing between Ceracell and Client.
8.3 The Client gives irrevocable authority to Ceracell to enter any premises occupied by the Client or on which Products are situated at any reasonable time after default by the Client or before default if Ceracell believes a default is likely and to remove and repossess any Products and any other property to which Products are attached or in which Products are incorporated.

Ceracell shall not be liable for any costs, damages, expenses or losses incurred by the Client or any third party as a result of this action, nor liable in contract or in tort or otherwise in any way whatsoever unless by statute such liability cannot be excluded. Ceracell may either resell any repossessed Products and credit the Client’s account with the net proceeds of sale (after deduction of all repossession, storage, selling and other costs) or may retain any repossessed Products and credit the Client’s account with the invoice value thereof less such sum as Ceracell reasonably determines on account of wear and tear, depreciation, obsolescence, loss or profit and costs.
8.4 Where Products are retained by Ceracell pursuant to clause 8.3 the Client waives the right to receive notice under s.120 of the Personal Property Securities Act 1999 (“PPSA”) and to object under s.121 of the PPSA.
8.5 The following shall constitute defaults by the Client:
  8.5.1 Non payment of any sum by the due date.
  8.5.2 The Client intimates that it will not pay any sum by the due date.
  8.5.3 Any Products are seized by any other creditor of the Client or any other creditor intimates that it intends to seize Products.
  8.5.4 Any Products in the possession of the Client are materially damaged while any sum due from the Client to Ceracell remains unpaid.
  8.5.5 The Client is bankrupted or put into liquidation or a receiver is appointed to any of the Client’s assets or a landlord distains against any of the Client’s assets.
  8.5.6 A Court judgment is entered against the Client and remains unsatisfied for seven (7) days.
  8.5.7 Any material adverse change in the financial position of the Client.
8.6 If the Credit Repossession Act applies to any transaction between the Client and Ceracell, the Client has the rights provided in that Act despite anything contained in these terms and conditions of trade.


9.1 Ceracell may in its discretion allocate any payment received from the Client towards any invoice that Ceracell determines and may do so at the time of receipt or at any time afterwards and on default by the Client may reallocate any payments previously received and allocated. In the absense of any payment allocation by Ceracell, payment shall be deemed to be allocated in such manner as preserves the maximum value of Ceracell’s purchase money security interest in products.


10.1 Ceracell are to be notified immediately (not more than 7 days from receipt) regarding any claim or dispute about Products supplied.
10.2 No Products will be accepted for return without prior approval of Ceracell. Only unused, undamaged and Products in original condition and packaging will be considered for return.
10.3 No returns or refunds will be considered after 30 days from the date of invoice.


11.1 The Consumer Guarantees Act 1993, the Fair Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon Ceracell which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on Ceracell, Ceracell’s liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statute.
11.2 Except as otherwise provided by clause 11.1 Ceracell shall not be liable for:
  11.2.1 Any loss or damage of any kind whatsoever including consequential loss whether suffered or incurred by the Client or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from Products provided by Ceracell to the Client; and
  11.2.2 The Client shall indemnify Ceracell against all claims and loss of any kind whatsoever however caused or arising and without limiting the generality of the foregoing of this clause whether caused or arising as a result of the negligence of Ceracell or otherwise, brought by any person in connection with any matter, act, omission, or error by Ceracell its agents or employees in connection with the Products.


12.1 The guarantees contained in the Consumer Guarantees Act 1993 are excluded where the Client acquires Products from Ceracell for the purposes of a business in terms of section 2 and 43 of that Act.


13.1 If the Client is a company or trust, the director(s) or trustee(s) signing this contract, in consideration for Ceracell agreeing to supply Products and grant credit to the Client at their request, also sign this contract in their personal capacity and jointly and severally personally undertake as principal debtors to Ceracell the payment of any and all monies now or hereafter owed by the Client to Ceracell and indemnify Ceracell against non-payment by the Client. Any personal liability of a signatory hereto shall not exclude the Client in any way whatsoever from the liabilities and obligations contained in this contract. The signatories and Client shall be jointly and severally liable under the terms and conditions of this contract and for payment of all sums due hereunder.


14.1 Ceracell shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.
14.2 Failure by Ceracell to enforce any of the terms and conditions contained in this contract shall not be deemed to be a waiver of any of the rights or obligations Ceracell has under this contract.
14.3 If any provision of this contract shall be invalid, void or illegal or unenforceable the validity existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.